As a serial entrepreneur, I am involved in a variety of businesses. One of my companies is Kachina Lead Paint Solutions. Kachina is an EPA and state-approved training and compliance company ensuring that remodelers and landlords comply with the Lead Paint Laws. Our instructors teach work practices to ensure that the contractors and the residents of homes they work on, especially children and pregnant women, are protected from the damaging effects of lead paint dust. In doing so, they perform a number of steps in their work. It’s important that they document everything they do in case of an audit. Fact is, if they do everything perfectly but don’t have a paper trail, they have absolutely no leg to stand on if challenged by a government auditor. If unable to prove that they followed the law, the fines can be ruinous.
And this holds true in virtually all business situations. For example, one of the biggest issues business owners face is their team simply not meeting (let alone exceeding) expectations in their work. But this often has little to do with specific employees and everything to do with the lack of clarity around the results they’re responsible for creating and the standards they’re expected to follow in the process.
This is where Position Agreements come in. Also known as Position Contracts, these documents help clarify your team members’ roles and responsibilities and give them clear guidelines for their work. Once established, everyone can be on the same page and you can get the consistent results you’re after.
I’ve written about this before but thought it important enough to repeat my offer. As an EMyth coach, I’ll provide with a guide on Writing Position Agreements that will show you exactly what it takes to craft the perfect one. I guarantee you that once you have them, you’ll see improved employee performance but most important, down the line, you and your employees will be able to refer to what was agreed on when they were hired. You’ll have a leg to stand on if you need to deal with problems, especially involving productivity issues.
Talk is cheap and when push comes to shove, people have short (and inaccurate) memories. Documenting everything critical to your business may take more time, but trust me, it’s worth the effort.
Take the time to reach out to me for a no-obligation conversation about this or any other aspect of your business, especially during these continuing challenging times.
Stephen
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